Customer Experience (CX).
When you hear certain brand names, do you think about your last customer experience? Have you ever wondered why getting questions answered or problems solved from some companies is like a nauseating merry-go-round? Some companies seem to offer a more seamless CX; regardless of whether you prefer mobile app, IM, web chat, website, email or phone.
The student health insurance plan has been selected, the contract has been signed, and you have received your email invitation for your schools Implementation Kick-Off Call. Before the call takes place there a few things that you should think about to make sure any possible questions are asked and answered during this call.
It seems gone are the days of fire drills, lockdowns, and security systems as “worst case scenario” preparation. In today’s climate, having an Active Shooter plan is a necessity.
The ever-challenging, constantly tipping scale of personal and professional life has been a steady stumbling block to the average, working person. There is no doubt, that despite initiatives to combat this roadblock, it is undeniable the toll it is taking on the employee and their personal life.
Me too. The two words that took the world by storm as women and men of all backgrounds gathered into a synonymous bond with one painfully similar connection. They had all received some level of sexual abuse within their lifetime. Although this movement has now become a trending topic, this information is far from new when it comes to college campuses.
The numbers don’t lie
Get student health savvy with our Academic Insights newsletter.
Sign Up